Privacy Policy

This Privacy Policy explains how TechChase Digital Solutions ("we", "us", "our"), the operator of FlipZine (flipzine.in), collects, uses, and protects your personal information when you use the Service.

1. Information We Collect

• Account information — your name, email address, and password (stored hashed).
• Content — the PDFs and assets you upload, and the flipbooks generated from them.
• Billing information — handled by Razorpay; we store only subscription and payment identifiers, never your full card details.
• Usage data — log data, device and browser information, and analytics about how flipbooks are viewed.

2. How We Use Your Information

• To provide, operate, and improve the Service;
• To process payments and manage your subscription;
• To send transactional emails (such as upload confirmations and billing notices);
• To provide reader analytics on your flipbooks;
• To detect, prevent, and address fraud, abuse, or security issues.

3. Payment Processing

Payments are processed securely by Razorpay. Your card and banking details are collected and stored by Razorpay in accordance with their privacy policy and PCI-DSS standards. We do not store or have access to your full payment credentials.

4. Cookies

We use essential cookies to keep you signed in and to remember your preferences, and limited analytics cookies to understand usage. You can control cookies through your browser settings, though some features may not work without them.

5. Sharing & Disclosure

We do not sell your personal information. We share data only with service providers who help us operate the Service (such as Razorpay for payments, Cloudflare R2 for storage, and Mailgun for email), and only as needed to provide the Service or when required by law.

6. Data Storage & Security

Your content is stored on Cloudflare R2 and our databases. We use industry-standard safeguards, including encryption in transit and signed URLs for private content. Private flipbooks are never served via public links.

7. Your Rights

You may access, update, or delete your account information at any time from your dashboard, or by contacting us. When you delete your account, we remove your content and personal data, except where retention is required by law.

8. Children's Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date.

10. Contact

For privacy questions or data requests, email support@flipzine.in.